Five Oaks
                                                                    Five Oaks

Terms & Conditions

We aim to be as flexible as possible but like any business there has to be a few basic rules.


Ours are as follows -

  • Rooms will be available from 4 p.m. on date of arrival. We will happily accept your luggage before this time, if this will assist you.


  • We ask kindly that you vacate your room by 10.00 a.m. on the date of departure.


  • Unfortunately we cannot accomodate pets.


  • No smoking is allowed on the premises. This is a legal requirement on our part and guests will be asked to leave if caught ignoring this request.


  • A deposit of at least 10% (minimum £10.00) will be requiried for all confirmed bookings.


  • Should guests not appear and the booking is not cancelled within 48 hours of the agreed date of arrival, then payment for the full amount for the stay will be requiried.  


  • A charge of £10.00 will be made for the loss of room keys to cover the cost of the replacement keys and fob.


  • We accept cash or most bank/credit cards in payment for the rooms. Cheques will not be accepted.


  • Minimum stay two nights.

Electric Car Charging Unit


We do not have an electric car ourselves, nor do we have any experience using one. Our unit is a 'Project EV - ATESS EVA - 03/075' and we are assured that it is compatible with the majority of electric cars on the market. We do not accept any responsibility for any compatibility issues nor do we have any knowledge as to the inner workings of the unit. If guests have any doubts we would ask that they refer any queries directly to the manufacturer - 


There will be a surcharge for the use of the unit. Don't hesitate to contact us if you require further information.

Contact and reservations

Five Oaks


New Quay

SA45 9SJ


Book now

Call us on:

01545 580189


Email us on:


or simply use our contact form.

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